Privacy Policy

PT Djakartolloyd Nusantara ("we," "our," or "the Company") is committed to protecting the privacy and personal data of our clients, partners, and website visitors. This Privacy Policy describes how we collect, use, and safeguard information.

1. Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number, company name)
• Shipping and logistics data (cargo details, port information, delivery addresses)
• Communication records (emails, inquiry forms, service requests)
• Website usage data (pages visited, browser type, IP address — collected via cookies)

2. How We Use Your Information

We use collected information to:

• Process and manage shipping and logistics service requests
• Communicate with clients regarding shipment status and service updates
• Issue invoices and manage business transactions
• Improve our website, services, and customer experience
• Comply with Indonesian legal and regulatory requirements

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to authorized personnel only.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in our operations, provided they agree to keep this information confidential. We may also disclose information as required by Indonesian law.

5. Cookies

Our website uses cookies to enhance user experience. You may choose to disable cookies through your browser settings; however, some website features may not function correctly as a result.

6. Your Rights

Under applicable Indonesian data protection regulations, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at: ritasuratini@djakartolloyd.my.id

7. Contact

For any privacy-related inquiries, please contact:

PT Djakartolloyd Nusantara
Jl. Patung Kuda No. 114, Tangerang, Banten 15153
Email: ritasuratini@djakartolloyd.my.id
Phone: +62 858-0423-6946